Terms of Service
Last updated: April 2026
1. Acceptance of Terms
By accessing or using Exodus Expeditions, you agree to these Terms. If you do not agree, please do not use the site.
2. Platform Role
Exodus Expeditions acts as an intermediary/aggregator facilitating bookings for:
- Tours and expeditions
- Hotels and accommodations
- Transportation services
We do not own or directly control third-party services unless explicitly stated.
3. User Account & Responsibility
You are responsible for:
- Maintaining login confidentiality
- Accuracy of booking details
You may be required to create an account
Any activity under your account is your responsibility
4. Booking Process
Booking confirmation is subject to:
- Availability of the selected service
- Successful payment processing
A booking is not confirmed until:
- You receive a confirmation email
- Payment is successfully processed
5. Pricing & Payments
- Prices shown include applicable taxes unless stated otherwise
- Prices may change until booking is confirmed
- Payment methods may include:
- Credit / Debit cards
- UPI / Net banking
- Third-party payment gateways
We are not liable for payment gateway failures or third-party processing issues.
6. Cancellation, Refunds & Rescheduling
Cancellation rules depend on:
- Tour package
- Airline/hotel policies
Some bookings may be:
- Non-refundable
- Partially refundable
Refund timelines:
- Typically 5–15 working days (depends on provider)
Service/processing fees may be non-refundable
7. Travel Documents & Compliance
You are responsible for:
- Passport validity
- Visa approvals
- Health and vaccination requirements
- Travel insurance
We are not liable for:
- Denied boarding due to documentation issues
- Visa rejection
8. Changes & Disruptions
We are not responsible for:
- Flight delays/cancellations
- Weather disruptions
- Government restrictions
We will assist but do not guarantee outcomes
9. Prohibited Activities
You agree NOT to:
- Use fake identities
- Make fraudulent bookings
- Misuse promotional offers
- Attempt system hacking or abuse
10. Intellectual Property
All content (logos, text, design) belongs to Exodus Expeditions and cannot be reused without permission.
11. Limitation of Liability
Exodus Expeditions is not liable for:
- Indirect, incidental, or consequential damages
- Our liability is limited to the booking amount paid
12. Indemnity
You agree to indemnify Exodus Expeditions against claims arising from:
- Misuse of platform
- Violation of these terms
13. Governing Law
These Terms are governed by the laws of India. Any disputes will be resolved in Indian courts.
Jurisdiction: Chennai, Tamil Nadu
